The team here at Battery Systems of Everett is very proud to be chosen the branch of the month for March, 2018. We are a relatively new store, opening our doors approximately five years ago. Since that time we have developed a team of battery experts whose combined knowledge and experience spans 80 years.
My name is Don Bertram and I am the branch lead here at Battery Systems of Everett. I began my time here as a temp working in the warehouse where I learned more than I ever thought possible about batteries. When I began here I thought that I could use tap water to fill my battery and that one should never leave a battery sitting on concrete, and that the alternator could charge a battery completely in just a short drive.
This knowledge begins with our manager, Roger Williamson, who manages both Everett and Sumner Washington, brings 18 years of experience. Roger has been the manager in our Sumner location for the past 7 years and recently took on the responsibilities of managing the Everett location as well.
Our TSM, Ed Tutor whose experience in the battery field spans fifty years, has been with Battery Systems for the last 26 + years. Ed’s responsibilities are split between the Seattle branch and our branch here in Everett where he has worked to both maintain and service his existing accounts as well as bringing new business to our branch on a consistent basis.
Our TSR, Shay Sullivan, has been with Battery Systems for approximately 7 years. His first 3 years were spent in our Spokane, Washington branch as a CSR and route driver. It was our very good fortune when Shay decided he wanted to live on this side of the mountains and came on board as our TSR. Shay’s efforts have been rewarded with many new accounts, as well as many very happy customers being added to his book of business.
Our CSR, John Crittenden, came to us as a temp about a year and a half ago, working in the warehouse and driving hotshot. John learned a lot about batteries and our business in this capacity. He has since been hired on full time as our current CSR. He takes great pride in his relationships with our customers and goes the extra mile to give them the best service possible
The latest edition to our group is Jay Gould. He is our warehouse person and hot shot driver. Jay is also new to the world of batteries and is learning more with each day. Jay also takes great pride, as do we all, in keeping the warehouse and showroom neat and clean.
W143 – Everett